Frequently Asked Questions
Everything you need to know about our sensory-friendly fashion and accessories.
What makes your clothing 'sensory-friendly'?
Our garments are designed specifically for individuals with sensory processing sensitivities. We use tag-less labels, flat-felled seams to prevent itching, and ultra-soft, breathable organic fabrics that feel gentle against the skin.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your sensory items sooner.
Do you offer returns if the texture isn't right for me?
Yes! We understand that tactile preferences are personal. You can return any unworn and unwashed items within 30 days of delivery for a full refund or exchange.
Are your weighted accessories machine washable?
Most of our weighted vests and scarves feature removable weight inserts. The outer fabric covers are machine washable on a cold, gentle cycle, while the weighted inserts should be spot cleaned only.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I determine the best size for my child?
We provide a detailed size guide on every product page. Since many of our items are designed with a compression fit or extra room for comfort, we recommend measuring according to the specific size chart provided for that garment.